Retail Operations

Here’s Why You Should Be More Transparent with Your Customers and Employees – Plus: 5 Ideas for Transparency

When it comes to maintaining a successful retail business in 2019, all roads lead back to transparency. We’ve entered a phase of consumer behavior in which honesty is valued even above traditionally prioritized factors like price and brand recognition. As a grocer, this means that you must change your business practices in order to fit this new standard. Without customer transparency, you may not be able to garner customer loyalty – and that could mean the end for your business.

Best Expired Shrink Solution: Internal Process vs. Date Check Pro

Expired shrink is a problem for many grocers like you, yet it tends to fall to the bottom of your to-do list. You may think that you have bigger fish to fry: purchasing decisions to make, employees to manage, and marketing efforts to execute, but in reality, your neglect of expired shrink in your store can have a major impact – on your customers and your bottom line.

So, what is the best expired shrink solution? You have to weigh your options.

Where You Shop Defines Who You Are: How to Link Your Customer Experience to Your Values

With so many options available to today’s consumer, it’s safe to say that the choices they make about what to buy and where to buy it are intentional. Shopping is no longer all about convenience. In fact, there are many factors that influence a shopper’s decision to purchase from you: including their alignment with your company’s values.

Why Your Staff and Stores are an Asset in a Digital Age

So much of what a consumer does from day to day takes place online. They shop online, communicate digitally, use connected voice assistants in their daily routine, and expect their phones to be within arms’ reach at all times.

Here’s the million dollar question: Is it really worth it to have a brick-and-mortar store in this digital age? All signs point to yes.

Where is Retail Headed in 2019? Experts Describe Their Predictions in One Word

If we could look into a crystal ball and predict upcoming retail trends, well, we probably wouldn’t be here writing this blog post.

Though we don’t have psychic abilities, we do have the power of research on our side. After spending time with some of retail’s most influential experts at National Retail Federation’s Big Show 2019, we are fairly certain of the direction that retail is headed this year.

3 Key Takeaways from NRF 2019

The world of retail is ever-changing. With each year comes a new host of strategies and tactics to consider, new ways to understand consumer thoughts and purchasing habits, and new technology that sets out to make us more efficient and effective.

The one event that sets the stage for the upcoming year in retail is the National Retail Federation (NRF) Big Show, which just concluded its 2019 event. While we took away many lessons about how grocers should adapt to changes within the world of retail, there were a few overarching takeaways that we wanted to call out that affect the entire industry.

5 Lessons for Grocers From NRF 2019: Retail’s Big Show

The annual National Retail Federation (NRF) Big Show is a prime opportunity for grocers to come together, share knowledge, and ideate on growing trends and ways to capitalize on them in the upcoming year. Executives from some of the world’s largest retailers take the stage and share their expertise, providing attendees and exhibitors with enough takeaways to spur strategic decisions throughout the year, and create products, campaigns, and content that inspires consumers and drives industry innovation.

7 Best Places to Get Grocery-Industry News in 2019

In 2019, supermarket professionals need to keep up with news, research, and best practices from their fast-changing world more than ever. We’ve assembled the top industry publications for grocery professionals and listed them here in one place, with some helpful notes on each and a subscription link to help you get the news you need….

Effects of Expiration Dates on Purchasing Decisions

Recent research found 51% of shoppers expect a remaining shelf life of eight (8) or more days if paying full price for perishable food products, while 73% said they expected at least 15 days on non-perishable (center store grocery, OTC/Vitamin) products. The study done by UW-Whitewater in partnership with Date Check Pro provides grocers with a rare insight into how expiration dates and shelf life impact a shopper’s willingness to pay.

EZ-Reach Tool – Product Review

If you work in a grocery store, you’ve seen it. The customer or employee standing on the bottom shelf in order to reach the product in the back of the top shelf. Try as you must, you train, remind, and remind employees again that it isn’t safe. That they need to get a step stool. Yet, when it comes to helping a customer, nobody wants to make them wait that long. And so, the disregard for safety prevails. That’s where Medll Innovations EZ-Reach tool comes in.