Retail Operations

How to Keep Your Employees Informed, Engaged, and On-Brand

Employing part-time workers is a catch-22. Part-time employees work in the grocery industry (for now) because they don’t require a lot of experience or high wages. However, when your employees aren’t consistently in your store or tied to your company with a full-time position, it’s likely that they’re less informed, less engaged, and ingrained in…

How Date Check Pro Can Make Your Expiration Date Process More Effective

Expiration date management is a necessary process in a grocery store. Consumers are more knowledgeable than ever about their health and the impact that fresh products can have on their wellbeing. They’re checking labels, and they don’t always like what they see. Our research shows that 35% of shoppers are extremely likely to stop shopping…

How to Train Your Staff to be In-Store Experts

Customer interaction is the single most important aspect of every grocery employees job. It’s one thing to be a great stocker or date checker, a detail-oriented cashier or excellent manager. However, if you can’t assist customers, answer their questions, or develop a connection with them, you’re not adding a lot of value to a grocery…

The Grocery Industry and the Gig Economy

Whether you’re a New York Times subscriber, a cable news watcher, or the type of guy who gets their news from social media, you’ve heard the term gig economy. Business reporters can’t get enough of this buzzy phrase, as it brings to mind an image of a revolutionized workforce, one that hasn’t changed much since…

How to Develop Successful BYOD Standards

Bring Your Own Device (BYOD) has its advocates and detractors in the grocery industry. Experts on either side argue over whether the benefits of having employees armed with digital knowledge centers outweigh the disadvantages of having a potentially distracted workforce. The difference between these two outcomes lies in the standards that are set by the…

Why You Need to Update Your Loss Prevention Strategy for 2020

What comes to mind when you think of loss prevention? Is it fraud? Customer or employee theft? Damaged product? Grocery has been treating loss prevention the same way for decades, focusing on the negative aspects of business that result in, well, loss. We teach our employees how to identify potential threats, how to prevent customers…

Bring Your Own Device (BYOD) in Retail: Pros and Cons

We go everywhere with our phones. They have made a home for themselves in our back pockets, in our purses, in the cup holders of our cars. They sit next to us at the dinner table, and beside us when we sleep. We even bring them into the bathroom. (TMI?) If we’re used to bringing…

Raley’s rolls out Date Check Pro Management Software

West Sacramento, CA – Raley’s has implemented Date Check Pro expiration date management software in all of its locations after a successful pilot program in the Sacramento area division last spring. With a focus on providing the freshest and highest-quality products to its customers, Raley’s sought after a technology-based solution to support inventory management. The company previously enhanced…

How Personalization Data Will Help You Decrease Shrink

Reducing shrink in a grocery store can seem like an almost impossible task. While the retail industry in general is plagued with loss prevention woes, grocery can be even more difficult to monitor simply because of the nature of its products. Customers can eat products before purchasing them and items can even go bad on…

5 Industry Trends that You Can Embrace – while Remaining a Community Staple

When you take a look at the grocery industry, it seems like there are two types of grocery stores. One, the mega-grocer, with thousands and thousands of square feet, an inconceivable number of items on the shelf, masses of harried employees, inexpensive prices, and the latest retail technology implemented in each of their hundreds of…