Retail Operations

Post-COVID Grocery Retailer Standards and Expectations

Consumer expectations shifted dramatically at the onset of the COVID-19 pandemic. Grocery retailers scrambled to keep up with new and urgent considerations of health and safety that needed quick, effective solutions. This sometimes meant overhauling the idea of what it means to be a grocery store: Implementing immediate structural change for a fast and safe…

What Large Retailers Can Learn From Limited Assortment Grocery Stores

In a market saturated with every type of grocery retailer a consumer could imagine, what makes one store stand out? Large grocery retailers hold several obvious advantages when it comes to drawing customers: Size, selection, convenience, location variety, competitive pricing. These same advantages, however, might also lead to certain pitfalls in a consumer experience: Less…

image of grocery store aisle

How SKU Rationalization Can Help Control the Supply Chain from Warehouse to Retailer

A key responsibility of any grocer is ensuring that products are delivered safely and efficiently all the way from warehouse to shopping cart. Now more than ever, increasing productivity, reducing cost, preventing food waste, and improving consumer experience are paramount retailer concerns along the way. SKU rationalization is a product management system used to decide…

image of items in a grocery store aisle

How CPGs Can Gain an Edge in a Post-COVID World

In the past few years, many consumer packaged goods (CPG) companies have noticed a shift in consumer wants and needs. In the wake of the COVID-19 pandemic, many CPGs shifted their offerings to meet new demands. But what now? As many states are reopening and attempting to go back to a more normal way of…

omnichannel shopping on phone

How Grocers can Use Omnichannel Shopping to Improve Customer Loyalty

Grocery shopping is no longer just an in-store experience. According to the Coresight Research U.S. Online Grocery Survey of 2020, online grocery sales grew 40 percent in 2020 and 19 percent in 2019. The survey found that of 1,152 consumers polled, 52 percent had bought groceries online in the past 12 months; this was the…

Less is More: 3 Reasons Less Choices For Consumers Leads to More Sales

According to Insights from the 2021 Dunnhumby Retailer Preference Index, shoppers correlate speed of transaction (i.e. the time from entering to exiting a retailer) with safety. So, retailers with efficient floor plans and speedy checkouts saw an increase in consumer satisfaction in 2020 due to fear caused by COVID-19.  It’s clear that consumers are looking…

MCA & Date Check Pro Announce North American Partnership

Pinpoint Software Inc. and MCA (Merchandising Consultants Associates) announced a strategic North American Partnership to help grocery retailers and manufacturers better manage product expiry dates in-stores. Madison, Wisconsin – November 18rd 2020 Pinpoint Software, Inc., provider of the leading expiration date management solution for grocery stores, Date Check Pro and MCA (Merchandising Consultants Associates), a…

4 Grocers Setting the Bar For Employee and Community Appreciation

Since the start of the coronavirus pandemic, grocers far and wide are coming together to offer additional assistance and support to their associates and their communities. While some grocers have fallen flat by taking away benefits for their associates and programs that aid at-risk community members, others have shown us that going the extra mile…

Costco, Trader Joe’s and Whole Foods Lead in Retailer COVID-19 Safety

According to a new study from global research firm Ipsos, Costco, Whole Foods Market, and Trader Joe’s ranked as the top three grocery retailers in coronavirus related health and safety measures.  The study, the Ipsos Consumer Health & Safety Index that launched in early June, takes a closer look at the COVID-19 related health and…

CARES Act: What Grocers Need to Know

By now, all grocers should be aware of the CARES Act (Coronavirus Aid, Relief, and Economic Security Act), the $2 trillion economic relief plan passed by the U.S. Senate this past March. While the $1,200 stimulus check is definitely the most popular feature, grocers are rejoicing at the correction of the “retail glitch.” Included in…