Retail Operations

2020 Grocery Trends: Dietitian Programs

Dietitian programs are becoming common in grocery stores, and, to be honest, we wish we would’ve been the ones to come up with the idea first. Dietitian programs solve a major consumer objection to purchasing. Think of it this way: Have you ever been walking down a grocery store aisle, wondering what foods are actually…

2020 Grocery Trends: Click and Collect

2020 grocery industry trends aren’t entirely futuristic. Some of these trends are just an advanced version of what they were when they first appeared on the retail scene. Case in point: click and collect. This technology is nothing new. Big box retailers like Target have been doing it seamlessly for a few years now, allowing…

2020 Grocery Trends: Zero Waste

There has never been more talk about food waste, and that trend will only continue to evolve and expand in 2020. Sustainability is a key issue for shoppers (56% of grocery consumers surveyed by Oracle said a key influence on their brand loyalty is knowing that retailers are acting sustainably) – and it’s high time…

2020 Grocery Trends: Blockchain

If you’ve been keeping up with business news over the past decade or so, you’re probably familiar with the term “blockchain”. Investors and CEOs alike have been interested in this technology for a variety of reasons, but it is only just beginning to become ubiquitous in the conversation surrounding retail. Grocers in particular need to…

How to Keep Your Employees Informed, Engaged, and On-Brand

Employing part-time workers is a catch-22. Part-time employees work in the grocery industry (for now) because they don’t require a lot of experience or high wages. However, when your employees aren’t consistently in your store or tied to your company with a full-time position, it’s likely that they’re less informed, less engaged, and ingrained in…

How Date Check Pro Can Make Your Expiration Date Process More Effective

Expiration date management is a necessary process in a grocery store. Consumers are more knowledgeable than ever about their health and the impact that fresh products can have on their wellbeing. They’re checking labels, and they don’t always like what they see. Our research shows that 35% of shoppers are extremely likely to stop shopping…

How to Train Your Staff to be In-Store Experts

Customer interaction is the single most important aspect of every grocery employees job. It’s one thing to be a great stocker or date checker, a detail-oriented cashier or excellent manager. However, if you can’t assist customers, answer their questions, or develop a connection with them, you’re not adding a lot of value to a grocery…

The Grocery Industry and the Gig Economy

Whether you’re a New York Times subscriber, a cable news watcher, or the type of guy who gets their news from social media, you’ve heard the term gig economy. Business reporters can’t get enough of this buzzy phrase, as it brings to mind an image of a revolutionized workforce, one that hasn’t changed much since…

How to Develop Successful BYOD Standards

Bring Your Own Device (BYOD) has its advocates and detractors in the grocery industry. Experts on either side argue over whether the benefits of having employees armed with digital knowledge centers outweigh the disadvantages of having a potentially distracted workforce. The difference between these two outcomes lies in the standards that are set by the…

Why You Need to Update Your Loss Prevention Strategy for 2020

What comes to mind when you think of loss prevention? Is it fraud? Customer or employee theft? Damaged product? Grocery has been treating loss prevention the same way for decades, focusing on the negative aspects of business that result in, well, loss. We teach our employees how to identify potential threats, how to prevent customers…