Grocery stores have always served as community hubs, places where people could run into a neighbor or a friendly face while doing the week’s shopping. Grocers have been known to host events like cooking classes and food drives in order to foster those customer relationships, and it’s never been too difficult to convert someone into…
On Earth Day 2019, the challenges that our environment is facing are more prominent than ever. The modern news cycle keeps us aware of every imminent threat to the health of our planet, and it can be overwhelming to consider the far-reaching consequences of every action we take.
As a member of the grocery industry, we’ve chosen to use this day to focus on a key issue that our community is contributing to, and has the power to change: food waste.
Many retail operations are created with the business in mind. We have implemented procedures in order to make our stores run more efficiently, and in a more cost-effective manner. When we originally put together those processes, we were considering how the business would be affected by the results.
That mindset is being flipped on its head as we get closer to 2020. The focus of supermarkets across the country needs to shift, placing the spotlight on our customers instead of our internal workings.
One of the most-discussed trends in retail is the collective shift toward seeking customer loyalty over a one-time sale. There’s good reason for the conversation: according to a study by Edelman, loyal customers will spend up to 67% more with your brand than new customers. It’s not about bringing new faces into your store in 2019 – it’s about convincing them to keep coming back.
Grocers are aware of the impact of customer loyalty, and are turning to unique business strategies in order to develop that connection. One such strategy is becoming food waste-free.
The grocery industry has faced its fair share of challenges over the past few decades. Digitization has caused many shoppers to adjust their purchasing habits in favor of e-commerce solutions, technology has raised the stakes on in-store personalization, and a renewed focus on sustainability has raised standards for grocers across the country.
This post is excerpted from our latest eBook, The Top 5 Asset Protection and Loss Prevention Problems Faced by Supermarkets During the Holiday Season. While much has been said about asset protection and loss prevention issues affecting the broader retail industry during the holidays, grocers and supermarkets face a number of unique problems that receive…
Whether it’s restaurant catering or a pre-boxed lunch from a grocery store, prepared food and the events that use prepared foods leave a lot of left-overs that are perfectly edible. Most people just throw this food away, but little do they know they are throwing money down the drain. There are many different ways, and…
Roughly 33 percent of the food produced in the world never reaches the mouths for which it was intended. Wealthy individuals waste more than they consume and even more, food spoils during transport. Roughly $1 trillion worth of food is annually tossed needlessly aside—causing a burden on the environment. This fact is even more morally disturbing considering the over 800 million people who go to bed hungry each day and the thousands who die because of hunger.