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Why You Need to Update Your Loss Prevention Strategy for 2020

What comes to mind when you think of loss prevention? Is it fraud? Customer or employee theft? Damaged product? Grocery has been treating loss prevention the same way for decades, focusing on the negative aspects of business that result in, well, loss. We teach our employees how to identify potential threats, how to prevent customers…

How Your Workforce Will Change Over the Next Decade

If you’ve been in the grocery game for a while now, the hiring process probably doesn’t trip you up. You know exactly who you need to hire for specific positions, what traits and skills they should have, and generally how their personalities should align with the work at hand. It’s all pretty standard at this…

Bring Your Own Device (BYOD) in Retail: Pros and Cons

We go everywhere with our phones. They have made a home for themselves in our back pockets, in our purses, in the cup holders of our cars. They sit next to us at the dinner table, and beside us when we sleep. We even bring them into the bathroom. (TMI?) If we’re used to bringing…

Raley’s rolls out Date Check Pro Management Software

West Sacramento, CA – Raley’s has implemented Date Check Pro expiration date management software in all of its locations after a successful pilot program in the Sacramento area division last spring. With a focus on providing the freshest and highest-quality products to its customers, Raley’s sought after a technology-based solution to support inventory management. The company previously enhanced…

How Personalization Data Will Help You Decrease Shrink

Reducing shrink in a grocery store can seem like an almost impossible task. While the retail industry in general is plagued with loss prevention woes, grocery can be even more difficult to monitor simply because of the nature of its products. Customers can eat products before purchasing them and items can even go bad on…

5 New Ways to Think About Loyalty Programs in 2019

Loyalty programs have been standard fare in the grocery industry for decades, even before digital tracking became an option. Grocers used tools like punch cards and good old person-to-person recognition to identify loyal customers. Technology has come a long way since then, allowing many retailers to create loyalty programs that not only track points, but…

5 Industry Trends that You Can Embrace – while Remaining a Community Staple

When you take a look at the grocery industry, it seems like there are two types of grocery stores. One, the mega-grocer, with thousands and thousands of square feet, an inconceivable number of items on the shelf, masses of harried employees, inexpensive prices, and the latest retail technology implemented in each of their hundreds of…

First Jobs Matter: How your Employees’ Impression of Your Company Creates Lasting Value

First jobs stay with us for a lifetime. They’re the answer to an interesting interview question, the basis of many of our professional skills, the training ground for becoming a productive member of society. Many of us can recall our first days at our first jobs at the drop of a hat because they had…

How Community Clout Can Be Used as a Loss Prevention Tool

When you think of loss prevention, you think of the obvious operational strategies against shoplifting, fraud, employee theft, and administrative errors. It’s likely that, as a retailer, you have many systems in place to stay informed about loss in your store, and to act when you’re alerted to an attempted theft. However, hard touch loss…

The Art of the Store Associate: Why Person-to-Person Interaction Matters in a Digital Age

The world of retail is being pulled between two consumer urges. No, it’s not love and fear, or anything to do with the current political climate. The retail industry is grappling with two consumer desires that are inexplicably opposites: a demand for what’s new and next, and a yearning for the simplicity of the past….