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How CPGs Can Gain an Edge in a Post-COVID World

In the past few years, many consumer packaged goods (CPG) companies have noticed a shift in consumer wants and needs. In the wake of the COVID-19 pandemic, many CPGs shifted their offerings to meet new demands. But what now? As many states are reopening and attempting to go back to a more normal way of…

omnichannel shopping on phone

How Grocers can Use Omnichannel Shopping to Improve Customer Loyalty

Grocery shopping is no longer just an in-store experience. According to the Coresight Research U.S. Online Grocery Survey of 2020, online grocery sales grew 40 percent in 2020 and 19 percent in 2019. The survey found that of 1,152 consumers polled, 52 percent had bought groceries online in the past 12 months; this was the…

Less is More: 3 Reasons Less Choices For Consumers Leads to More Sales

According to Insights from the 2021 Dunnhumby Retailer Preference Index, shoppers correlate speed of transaction (i.e. the time from entering to exiting a retailer) with safety. So, retailers with efficient floor plans and speedy checkouts saw an increase in consumer satisfaction in 2020 due to fear caused by COVID-19.  It’s clear that consumers are looking…

Shopper in a grocery store

Educating and Incentivizing Customers to Minimize Food Waste

This is a guest post in collaboration with RTS. See the bottom of this post for an author’s bio. Food waste is a worldwide problem. Throughout the food production process, there is some amount of lost or wasted food. To avoid lowering prices, farmers may decide to discard some produce or not harvest it at…

The Top 5 Asset Protection and Loss Prevention Problems Faced by Supermarkets During the Holiday Season

This week’s post is an excerpt from our eBook, The Top 5 Asset Protection and Loss Prevention Problems Faced by Supermarkets During the Holiday Season. To read more, please download our eBook here.  Like other retailers, grocers and supermarkets find the holidays to be one of the most prosperous seasons of the year. But with…

How to Be a Community Grocer in the COVID-19 Era

The following is an excerpt of our eBook “What Does It Mean To Be A Community Grocer?” To download your own copy of this eBook, visit our resource page here. The future of grocery is changing. In many senses, it always has been. This industry is anything but stagnant, adapting to new technology, customer behavior,…

MCA & Date Check Pro Announce North American Partnership

Pinpoint Software Inc. and MCA (Merchandising Consultants Associates) announced a strategic North American Partnership to help grocery retailers and manufacturers better manage product expiry dates in-stores. Madison, Wisconsin – November 18rd 2020 Pinpoint Software, Inc., provider of the leading expiration date management solution for grocery stores, Date Check Pro and MCA (Merchandising Consultants Associates), a…

How to Eliminate Shrink This Holiday Season

Like other retailers, grocers and supermarkets find the holidays to be one of the most prosperous seasons of the year. But with more store traffic comes greater pressure to protect store assets and prevent loss. Along with more sales, the holidays also bring a dramatic increase in property crimes and theft including shoplifting. Larger U.S….

COVID-19 Friendly Micro-Experiences for the Holidays

In January of 2020, experiential marketing tactics, affectionately known as Micro-Experiences, were taking the retail world by storm across all industries. It was widely understood that the way to bond with your customers, both prospective and recurring, was to provide a meaningful and memorable in-store experience. With the coronavirus pandemic taking a worldwide stage in…

The Top Expired Product Culprits Per Category

For shoppers, there’s nothing worse than opening up your fridge and finding that your recently-purchased groceries have already gone bad. For grocers, there’s nothing worse than losing a customer due to failing to provide the freshest food. While expired shrink can come from any department, the following products are the top culprits of expired shrink…